TM332 – Airline reservation system and ticketing2

Course lecturer :

Dr/mahmooud abou elsouk

Course assistant :

Mrs/yasmine elsayeh

Course objectives :

This course provides students with advanced training on using the global distribution systems (Amadeus) to search and arrange all types and cases of non PNR and PNR pricing as well as ticket details displaying, issuing, cancelling, refund, invoice and preparing sales report. Furthermore, it provides students with the needed skills to arrange hotel and car reservations for passengers.

Course description :

This course provides students with advanced training on using the global distribution systems (Amadeus) to search and arrange all types and cases of non PNR and PNR pricing as well as ticket details displaying, issuing, cancelling, refund, invoice and preparing sales report. Furthermore, it provides students with the needed skills to arrange hotel and car reservations for passengers.

Course assessment :

– Mid Term Exam 20% (20 Marks)
– Class Activities (Brain storming, Case Study, Simulating program, Role play criteria and Pre-class quiz) 30% (30 Marks)
– Final Written Exam 50% (50 Marks)

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